Boost your Efficiency Today with Time-saving Email Assistants

Did you know that the average professional spends over 28% of their workweek managing emails?

In today’s fast-paced digital world, this can significantly hinder productivity. AI email assistants are emerging as game-changers, automating tedious tasks, prioritising important messages, and crafting clear, professional communications. They are not just tools but essential partners in enhancing efficiency and customer engagement.

But with so many tools on the market, how do you choose the best one for your needs?

Let's break down some of the top AI email assistants of 2024 and explore what they can offer to both businesses and professionals seeking greater productivity.

AI Email Assistants: Digital Productivity and Efficiency

By using an AI email assistant, you can write professional emails and enhance business growth. It also helps your team learn digital communication best practices to optimiSe their skills based on the target audience.

While companies rely daily on dedicated software for analysing user data and behaviour on their online platforms, it’s essential that these tools are integrated with other solutions to achieve the best results.

Best AI Email Assistants for 2024

Which assistants should you choose among the many available on the market?

In 2024, the ideal solutions for most professionals who want to provide their users with the highest level of support are primarily the following: Merel.ai, Superhuman, Shortwave, Grammarly, Microsoft Copilot Pro, Sanebox and Mailbutler.

Let's talk about these AI email assistants in more detail.

Merel.ai

Merel.ai is a state-of-the-art AI email assistant that transforms how businesses handle their communications. By integrating seamlessly with Gmail and Outlook, it builds a comprehensive knowledge base from your past interactions and can be used directly within your existing workflows using the Merel.ai add-ins for Gmail and Outlook. Merel.ai intelligently extracts questions and answers from emails, so when a similar inquiry comes up, it can automatically respond using historical data. This automation saves valuable time and ensures consistency and accuracy in your customer interactions.

Moreover, Merel.ai enhances its capabilities by connecting with third-party applications and your company’s own APIs and data sources, such as knowledge bases, CRM systems, booking systems, and even your company’s website. This means that when drafting an email, Merel.ai has access to all relevant information, including content from your website that can be referenced with links in emails. Importantly, Merel.ai also displays the sources of the data used in drafting responses, providing transparency and allowing you to verify and adjust information as needed.

What truly sets Merel.ai apart is its adaptability to your company’s unique tone of voice, goals, and communication styles. You can define specific roles and set up categories that guide how emails are answered, ensuring every response aligns with your brand identity. Merel.ai takes into account all your company settings, knowing exactly which company an email is sent from and tailoring responses accordingly.

A standout feature is Merel.ai’s ability to create detailed profiles for all your contacts. It tracks everything, from the business they work for and their booking history to transcriptions of phone calls and all interactions they’ve had with your company. This comprehensive summary allows Merel.ai to use rich context in future communications, making every email more personalised and effective.

Who Should Use Merel.ai?

Merel.ai is ideal for businesses and professionals aiming to elevate their email management and customer communication.

Consider Merel.ai if you:

• Handle High Email Volumes: Automate responses to common inquiries and reduce manual workload.
• Need Seamless Integrations: Enrich email responses by leveraging data from your CRM, knowledge base, booking system, and company website.
• Seek Consistent Branding: Ensure all communications maintain a consistent tone and align with your brand’s voice.
• Desire Personalization at Scale: Personalise interactions without extensive time investment, using detailed contact profiles.
• Aim to Boost Productivity: Free up your team’s time for strategic initiatives by automating routine email tasks.
• Value Contextual Communication: Use comprehensive contact summaries to enhance future interactions.
• Retain Organisational Knowledge: Preserve valuable employee experience and knowledge that might otherwise be lost if team members leave. Merel.ai retains and provides access to all previous information and interactions, making onboarding new employees easier.

By choosing Merel.ai, you’re not just adopting an email assistant, you’re investing in a powerful tool that enhances efficiency, strengthens customer relationships, and gives your business a competitive edge.

Ready to revolutionise your email management? Discover how Merel.ai can transform your business communications today!

Superhuman

This email assistance tool leverages artificial intelligence well, introducing a revolutionary way of managing emails. The AI can write, edit, summarise, respond, and perform many other functions, while implementing the tone and voice of the person using the tool.

Superhuman offers companies various features, including automatic summarization.

In addition to automatic summarization, Superhuman also offers instant response capabilities. This feature allows users to draft replies or simply modify and automate responses once they have been approved by the company, all within the email folder.

A popular feature is "Compose." The AI retrieves snippets of phrases and drafts written by the company and it generates a text that aligns with the desired objectives for the customer. It's like having a professional editor that provides an already optimised text, tailored to the target audience.

Shortwave

Then, another email assistance tool that can boost productivity for businesses is Shortwave. This software helps professionals to manage years of email conversations with simple instructions for the AI assistant. Specifically, the tool is designed to speed up the search for content within email folders.

Its integration with Google Calendar gives a significant boost to meeting planning and optimises message sending to the work team.

Shortwave’s AI tool automatically organise emails into categories like “Newsletters” or “Important,” helping to streamline contact management. It also adds valuable features for automated responses, which can reduce the time that employees spend communicating with customers.

Grammarly

Grammarly is primarily designed as a writing and grammar assistant that can be installed as a browser extension or as standalone software. It analyses typos and syntax errors on-screen in real time.

With the help of artificial intelligence, Grammarly adds good features for email assistance. It helps users write clear, concise, and professional emails by providing on-screen suggestions for style, readability, and tone.

While there are quite a few limitations, the tool provides standard email writing assistance that is suitable for a wide range of digital content.

However, it should be noted that this software was not originally designed for email management, but it integrates very well due to its ability to highlight grammatical errors and typos. It works as a real-time assistant with suggestions to help write quality emails.

Microsoft Copilot Pro

This tool is good for those looking for a comprehensive tool for Outlook, with access to OpenAI's ChatGPT-4 model.

Specifically, Microsoft Copilot Pro includes three key features: email coaching, a summarization tool, and a composition tool.

Email coaching allows the integration of AI capabilities to analyse emails and help companies improve them based on a predefined text. As for the summarization tool, its purpose is to condense email threads and expedite tasks related to searching and understanding the content.

Finally, there’s the composition tool, which aims to help write text that is grammatically correct and tailored to the target audience.

Sanebox

After a quick settings configuration, Sanebox allows for deep cleaning of your inbox by eliminating spam, unimportant emails, and creating categories within your email inbox to enhance your interaction with it.

Companies with a large volume of emails can reorganise their archives in just a few seconds, optimising time and saving valuable space for future communications.

The automatic organisation of emails into specific folders makes this software the ideal choice for those who want to keep everything under control. Its main strength lies in the classification of content based on email folders, effectively making the inbox, sent items, and other interfaces much simpler and more intuitive.

Mailbutler

Mailbutler is a tool capable of extracting contact information from email signatures and creating a list in the sidebar that can be managed with great ease.

When you have multiple digital contact lists, managing the information is never easy. With Mailbutler, you can categorise the information based on the user and then create email messages tailored to your needs, whether they are related to marketing, information, or support.

Mailbutler could be a good choice for those looking for a tool that can track emails, set reminders, and schedule messages.

Wrapping up

In conclusion, AI email assistants are revolutionising the way businesses handle communication, providing an extra edge in productivity and efficiency. Whether you need assistance in composing emails, organising your inbox, or automating responses, there’s a tool tailored to your needs. While some programs excel in crafting messages, others are perfect for analysing information or managing your email workflow. Your choice depends on your specific requirements, and integrating multiple solutions can often yield the best results.

Ready to transform your email management? Explore what Merel.ai can do for your business today!

Which tool will you choose to manage your inbox?

About Merel.ai

Merel.ai helps and empowers forward-thinking SME businesses with AI solutions, tackling workforce constraints, fueling consistent growth, outperforming competitors, managing costs, exceeding customer demands, and navigating scalable success.