How Event Agencies Can Use AI to Manage Inquiries
Running an event agency means juggling everything — client proposals, venue coordination, supplier emails, last-minute changes… and a mountain of daily inquiries.
Whether it’s a bride asking about availability, a company requesting a quote, or a partner confirming logistics, your inbox never stops moving.
The real problem? Every inquiry feels urgent. But you only have so many hours in the day.
That’s where MerelAI steps in.
TL;DR
Running a small or regional event agency means constant email overload. MerelAI helps you stay on top of client inquiries by:
- Sorting and prioritizing emails so you respond to what matters most
- Drafting replies that match your brand voice
- Handling repetitive questions automatically
- Learning from your edits to get better over time
Result: faster replies, fewer missed leads, and a more consistent client experience — without burning out your team.
The Email Overload in Event Management
Most event agencies — especially smaller or regional ones — face:
- High volume of incoming requests
- Repetitive questions that need custom answers
- Time lost crafting polite, helpful replies
- Inquiries slipping through the cracks
And since many agencies work evenings and weekends, those delayed replies start stacking up.
What’s at Risk?
- Missed leads: Someone else replied faster
- Inconsistent tone: Team members replying differently
- Stress: From always playing catch-up
- Lost deals: From unclear or delayed communication
How MerelAI Changes the Game
MerelAI connects directly to your inbox and becomes your always-on communication assistant. Here's how it helps:
📥 Sorts and Prioritizes Inquiries
Urgent wedding client? Quick venue check-in? MerelAI ranks and organizes so you don’t waste time on what can wait.
✍️ Drafts First Replies
Using your past messages and brand tone, MerelAI drafts smart, on-brand responses for you to review and send.
📚 Learns Over Time
Every time you correct or improve a message, it remembers. It gets better the more you use it.
🎯 Handles Repetitive Requests
“Are you available on [date]?” “Do you offer catering?” — these get answered in your tone, quickly and accurately.
Perfect for Small Teams and Solo Agencies
You may not have the budget for a full-time assistant. But with MerelAI:
- You get time back
- You stay consistent
- You reduce missed opportunities
- You create a better client experience
“Since using MerelAI, we’ve stopped losing leads to faster competitors. It’s like having a second brain in our inbox.”
— Regional event planner, Netherlands
Internal Workflows Benefit Too
MerelAI doesn’t just help with new inquiries. It helps your team stay aligned when:
- Handing off clients
- Following up after proposals
- Managing supplier or vendor comms
- Replying during peak event seasons
Final Thought
You don’t need to spend your evenings buried in emails.
With MerelAI, your agency can stay responsive, professional, and personal — without burning out.
Ready to take the first step towards better email management?
Start a free trial so you can experience firsthand how AI can transform the way you handle emails